If your facility has signed up for Party Center Pay and has it enabled, you should be able to see a menu option on our main navigation bar labeled "PC Pay Merchant Track". This will redirect you to your Party Center Pay merchant portal, where you can see all transactions flowing through the account and get reports on your Party Center Pay account. When you use this feature, you will be logged in as a temporary user labeled the same as your Party Center Software user.
Note: For permissions relating to Merchant Track, the only permission possible in Party Center Software is whether the PC Pay Merchant Track button shows for the user or not. To give users specific permissions, they must have a separate user in Merchant Track and log in manually.
Below are several articles on how to use Merchant Track and its various functions.
- Merchant Track Reports- View info on the various reports available through Merchant Track
- Managing Duplicate Transactions with Merchant Track- Information regarding erroneous duplicate transactions
- Searching for Transactions within Merchant Track- Here, you can search for specific transactions on your Party Center Pay account
- Merchant Track Virtual Terminal- Primarily useful when manually using Merchant Track, you can view how to process a transaction through Merchant Track if Party Center Software is having any issues